Terms and Conditions of Use mybet

1General Terms & User Eligibility

Welcome to mybet, an online entertainment platform offering a wide range of gaming categories including sports betting, live casino, slot games, fish shooting, and more. This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and mybet ("Platform", "we", "us"). By accessing, registering, or using any part of the mybet platform, you acknowledge that you have read, understood, and agreed to be bound by all terms set out in this document.

If you disagree with any part of these Terms and Conditions, please discontinue use of the platform immediately. Continued use of the mybet platform following any amendment to these terms constitutes your acceptance of those changes.

• You must be at least 18 years old to register and use the mybet platform.
• You are solely responsible for ensuring that your use of this platform is lawful under the laws of your jurisdiction of residence.
• Mybet employees, their immediate family members, and individuals with a direct business relationship with mybet are not permitted to register as regular members.
• Mybet reserves the right to request proof of age and identity at any time, and to suspend or close an account until satisfactory proof is received.
• Users who have self-excluded through the responsible gaming program or at the request of a legal guardian are not permitted to re-register without completing the designated review process.

2Registration & Account Management

To use the full services of mybet, you are required to open a valid member account. The registration process requires you to provide accurate, complete, and up-to-date information. mybet applies a Know Your Customer (KYC) process to verify the identity of all members before the first withdrawal is approved.

Each user is only permitted to hold one active account only. Holding more than one account — whether under your own name, another name, or through another individual — is a serious violation of these terms and may result in the closure of all associated accounts and forfeiture of all balances and bonuses without any compensation.

• The full name, date of birth, and contact information you provide must match your official identification document.
• You are fully responsible for keeping your account username and password secure. mybet will not be liable for any losses resulting from unauthorized access caused by your own negligence.
• Any suspicious activity on your account must be reported to the mybet support team immediately.
• Mybet recommends enabling two-factor authentication (2FA) for an added layer of security on your account.
• Accounts inactive for more than 12 consecutive months may be subject to an appropriate administrative fee, subject to prior notice.
• Transferring or selling an account to another party is strictly prohibited and may result in immediate account closure.

3Deposits, Withdrawals & Payment Policy

Mybet offers a variety of safe and accessible payment methods for Malaysia users, including DuitNow, FPX, interbank transfers among major local banks, and popular digital wallets. All deposits are processed instantly, while withdrawals are processed within the timeframe specified depending on the chosen method.

Before your first withdrawal is approved, full account verification (KYC) must be completed. This includes submitting a valid identity document, proof of address, and where required, supporting documents for the payment method used. This step is in place to protect the security of your funds and ensure compliance with applicable regulations.

• The minimum deposit allowed depends on the selected payment method and will be displayed during the deposit process.
• All deposits must be made using a payment method registered in the name of the verified member only — third-party deposits are not accepted.
• Withdrawals may only be made to the same payment method used for the original deposit, unless a specific exception has been approved by the mybet finance team.
• Mybet does not charge any processing fees for standard deposits and withdrawals; however, your bank or digital wallet provider may apply their own charges.
• Withdrawals exceeding certain limits may require additional security review and can take up to 3–5 business days to process.
• Mybet reserves the right to decline or delay withdrawals that raise suspicion of fraud or money laundering while an investigation is carried out.

4Bonuses, Promotions & Wagering Requirements

Mybet offers a wide range of exciting bonuses and promotions for both new and existing members, including welcome bonuses, daily cashback, deposit bonuses, and loyalty rewards. All bonuses and promotions are subject to the terms and wagering requirements specified in each offer.

It is the member's responsibility to read and understand the applicable wagering requirements before accepting any bonus. Failure to meet the wagering requirements within the specified period will result in the bonus expiring and being automatically forfeited.

• Each bonus has its own wagering (rollover) requirement that must be fulfilled before any withdrawal from the bonus balance is permitted.
• Bonuses may only be used for entertainment purposes within the mybet platform and may not be transferred, converted to cash, or used outside the platform.
• Only one welcome bonus is permitted per new user — attempting to claim this bonus more than once through different accounts constitutes fraud.
• Mybet reserves the right to void any bonus or promotion if there are indications of abuse, including hedging or strategies designed to exploit bonus terms.
• Limited-time promotions have a clearly defined expiry date and cannot be extended for any reason.
• Mybet reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice.

5Game Rules & Platform Integrity

All games available on mybet — including slots, live casino, sports betting, fish shooting, and e-sports — are operated using a fair and transparent system. Slot games and casino games use a Random Number Generator (RNG) that has been certified and independently audited by internationally recognised testing bodies.

For sports betting, all odds are displayed before a bet is confirmed and cannot be changed after confirmation. Bet outcomes are final once the result of the relevant event is officially declared by the applicable sports governing body, unless a verifiable technical error has occurred.

• Any attempt to hack, manipulate, or interfere with mybet's gaming systems is strictly prohibited and will be reported to the relevant authorities.
• Using automated software (bots), scripts, or any third-party tools to automate gameplay is a serious violation and may result in immediate account closure.
• The outcomes of all RNG-generated games are final. No requests to void or alter game results on the grounds of luck or unmet expectations will be accepted.
• In the event of a significant technical error, mybet reserves the right to void the affected bets or rounds and return the original stakes to the member's account.
• Wagers placed on events whose outcomes are already known in advance (insider betting) are strictly prohibited and will be voided without compensation.

6Member Responsibilities & mybet Liability Limits

As a mybet member, you are fully responsible for all activities carried out through your account. mybet will not be liable for any losses arising from your betting decisions, unauthorised use of your account due to your own negligence, or failure to comply with the agreed terms and conditions.

Mybet will make every effort to ensure the platform operates without interruption, but cannot guarantee 100% continuous availability free from technical disruptions. In the event of unavoidable service interruptions, mybet will work to restore service promptly and notify members through appropriate communication channels.

• Mybet is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Members are responsible for ensuring their devices and internet connections are secure while using the mybet platform.
• Mybet is not responsible for any losses arising from delays or failures in data transfers caused by network issues beyond our control.
• All claims against mybet must be submitted within 30 days of the date of the disputed incident, or the claim will be considered void.

7Account Termination & Suspension

Members may close their mybet account at any time by contacting our customer support team via live chat. Prior to closure, all eligible balances will be processed for withdrawal in accordance with the withdrawal policy in effect. Bonus balances that have not met the wagering requirements are not eligible for withdrawal.

Mybet reserves the right to suspend or close any member's account, at any time and without prior notice, if there is evidence or reasonable suspicion of the following:

• Violation of any section of these Terms and Conditions.
• Fraud, money laundering, or any other illegal activity involving the account.
• Holding more than one active account.
• Providing false information during registration or the KYC process.
• Abuse of the bonus or promotion system.
• Interference with the security or integrity of the mybet platform.
• Behaviour that disrupts or abuses other members or mybet staff.

8Amendments to Terms and Conditions

Mybet reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Any significant amendments will be communicated to members via registered email, in-platform notifications, or through a notice prominently displayed on the mybet homepage.

Members are responsible for reviewing these Terms and Conditions periodically to stay informed of the latest version in effect. The "Updated" date at the top of this page indicates when the document was last modified. Continued use of the mybet platform after any amendments take effect constitutes your acceptance of the revised terms.

9Acceptable User Conduct

Mybet is committed to maintaining a safe, fair, and enjoyable environment for all members. As such, there are certain conduct guidelines that all users of our platform are required to follow. Violations of these guidelines may result in a warning, temporary suspension, or account closure depending on the severity of the breach.

• Using abusive, threatening, or offensive language toward any other member or mybet staff through any communication channel on the platform is strictly prohibited.
• Sharing, selling, or disclosing your account login credentials to any third party is strictly prohibited.
• Attempting to exploit any technical bugs or system vulnerabilities on the mybet platform is strictly prohibited. Any vulnerabilities discovered must be reported to our technical team immediately.
• Using the mybet platform for any purpose other than lawful personal entertainment is strictly prohibited — including commercial use without written permission from mybet.
• Collecting, storing, or using information about other members obtained through the mybet platform for any purpose is strictly prohibited.

10Applicable Law & Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms and Conditions will first be attempted to be resolved amicably through mybet's customer support channels. If an amicable resolution cannot be reached within a reasonable timeframe, the dispute will be referred to an appropriate alternative dispute resolution mechanism.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the rest of this agreement and shall not affect the validity or enforceability of the remaining provisions of these Terms and Conditions.