Your privacy is more than a legal obligation to us — it is a genuine commitment. Learn exactly how mybet manages, protects, and respects every piece of personal information you entrust to us.
All data transmitted between your device and mybet servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions.
You have the right to access, correct, or request deletion of your personal data at any time through our support channels.
Mybet operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection regulations.
Mybet has never and will never sell, rent, or trade members' personal information to any third party for marketing purposes without your consent.
Welcome to the mybet Privacy Policy page. This document explains in detail how mybet ("we", "Platform") collects, processes, stores, and protects your personal information when you use the mybet.lc website, the mybet mobile app, or any services we offer.
This Privacy Policy applies to all users of the mybet platform — including unregistered visitors, registered members, and active users accessing sports betting, Live Casino, slot games, fish shooting games, and any other products available within the mybet ecosystem.
By accessing or using any part of the mybet platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request data deletion if you have previously registered.
Mybet collects your personal information through several means — directly from you during registration and platform use, automatically through tracking technologies, and in limited circumstances, from trusted third-party sources. Below is a summary of the data categories we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, facial image | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, 2FA verification, customer support |
| Financial Information | Bank account number, deposit & withdrawal records, transaction history | Payment processing, AML compliance |
| Usage Data | Game history, wagering, login activity, active session time | Service improvement, responsible gaming |
| Technical Data | IP address, device type, web browser, operating system | Platform security, fraud detection |
| Cookie Data | Session cookies, preference cookies, device identifiers | Personalised user experience |
We may also receive information about you from carefully selected business partners, identity verification agencies, and legitimate public sources when required for KYC verification or fraud prevention purposes. In all such cases, data transfers are subject to strict data protection agreements.
Mybet uses your personal information responsibly and only for purposes that are lawful, necessary, and relevant to the delivery of our services. We do not use your data for undisclosed purposes without first obtaining your consent.
Mybet takes a highly cautious approach to sharing your personal information. We do not sell, rent, or trade your personal data to outside parties for their own commercial interests. Data sharing only occurs in limited situations and under strict controls.
Protecting your personal data is mybet's top priority. We continuously invest in the latest security infrastructure and apply a layered approach to ensure your data remains safe at all times — whether in transit or stored within our systems.
As a mybet member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). mybet fully respects these rights and provides clear channels for you to exercise them.
You have the right to request a copy of all personal information we hold about you. This request will be processed within 21 business days.
If any information we hold is inaccurate or incomplete, you have the right to request a correction promptly through customer support.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain data for a prescribed period.
In certain circumstances, you may request that we restrict how we process your data while any dispute is being resolved.
You may object to the processing of your data for direct marketing purposes at any time, and we will honour that objection without condition.
You have the right to receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Mybet uses cookies and similar tracking technologies to enhance your experience on our platform, understand how users interact with our website, and ensure security functions operate correctly. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the mybet platform. For more information on managing cookies in your browser, please refer to your browser's official documentation.
Your personal data is stored on secure, protected servers. mybet retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law.
Mybet is an adult entertainment platform that strictly prohibits use by individuals under the age of 18. We do not knowingly collect or process personal information from children.
If we determine that we have collected data from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on our platform, please contact our support team immediately.
Mybet reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We are committed to notifying you of any significant changes.
When we make significant changes to this Privacy Policy, we will notify you through:
The "Updated" date at the top of this page always reflects the latest version of the Privacy Policy in effect. Your continued use of the mybet platform after any amendments take effect constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, our team is ready to assist you.
You can reach the mybet customer support team in Bahasa Melayu via the live chat function available on our platform, active 24 hours a day, 7 days a week. We aim to respond to all privacy-related enquiries within 2 business days.
For formal data rights requests such as access, correction, or deletion, please include "Personal Data Request" in your message subject along with your full name and account number to help us process your request more efficiently.
Answers to the most frequently asked questions by mybet members regarding personal data protection.